Cancellations & refunds

This website does not process online purchases or payments.

Before starting a project

Please request and review the cancellation and refund terms in the proposal or agreement for your specific project before making a payment. This page does not introduce a blanket nonrefundable deposit rule or replace an existing agreement.

Existing projects

To request cancellation, ask about a payment, or discuss a refund, contact hello@zioncreative.co or 217.725.2031 and identify the project. Avoid including payment card numbers or bank account details. Refer to the agreed project terms when making your request. Any rights that apply under law continue to apply.